Premier Customer Service

Mon-Thurs: 8.00am to 4.30pm Friday: 8.00am to 1.00pm. info@marksmithglazing.com

Aluminium & uPVC Window Servicing Edinburgh

With over 30 years of experience, Mark Smith Glazing provides reliable window servicing in Edinburgh for uPVC windows and aluminium windows. As a trusted domestic and commercial window & door company, we can restore windows and doors to full working order.

Pay upfront for our sericing package and get your first call-out free, saving at least £150.

uPVC Window & Door Servicing

Since 1996, Mark Smith Glazing has been Edinburgh’s window & door specialists, providing excellent service tailored to your commercial or domestic glazing needs. Our dedicated service plan takes care of maintaining all the mechanisms and moving parts in your uPVC windows and uPVC doors. 

Our Service Plan

Keep your property secure through proactive uPVC window and door servicing, which includes:

Standard Guarantee Vs Advanced Guarantee

Standard Guarantee

We’re confident in the quality of our products, and every installation comes with a comprehensive manufacturer-backed guarantee as standard:

Advanced Guarantee

For complete peace of mind, we offer an extended guarantee to ensure you’re fully covered.
⭐ Most Popular Plan

Our Pricing

We ensure long-term value for money by offering competitive pricing without compromising on quality.

Choose a pricing option below that fits your budget and project needs:

Claim Your Complimentary First-Year Inspection & Extended Warranty

When purchasing windows from Mark Smith Glazing, you’re entitled to claim your complimentary first-year inspection and extend the warranty on new products.

Best Choice

Call Out + Maintenance Plan Up To 5 Windows & Doors

Ideal for smaller homes or installations with up to five windows and doors.

£11.99

/ Month + Call Out (£150)

Monthly fee deferred for 12 months

Call Out + Maintenance Plan Up To 6 To 11 Windows & Doors

Perfect for medium-sized installations, with superior warranty for more of your home.

£15.99

/ Month + Call Out (£150)

Monthly fee deferred for 12 months

Call Out + Maintenance Plan Up To 11 to 15 Windows & Doors

Tailored for larger installations, ensuring every piece of your property is covered.

£17.99

/ Month + Call Out (£150)

Monthly fee deferred for 12 months

Call Out Only

Ideal for customers who don’t need ongoing cover. Simply book an appointment when you need us and pay per visit.

£150

(inc VAT) + Parts if required

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Window & Door Servicing Benefits

Regularly servicing your uPVC windows and doors keeps everything in working order. Our uPVC window repair solutions in Edinburgh restores worn frames and sticky hinges before they become serious structural issues. 

Whether you need a simple fix for stiff door handles or urgent uPVC door repairs in Edinburgh, our skilled team delivers quality craftsmanship that lasts. We replace broken hardware, ensuring your windows and doors let in natural light while keeping heat in and draughts out — improving comfort, security and running costs. 

Routine maintenance can help:

How We Repair & Maintain Your Double Glazing

Professional diagnostics and preventative maintenance reduce recurring faults and help avoid the high costs of complete window replacement. Our qualified glaziers offer reliable, affordable double-glazing maintenance to protect your property investment. 

These are some of the essential best practices we implement to ensure your residential or commercial space stays secure and your installations perform efficiently:

  • Lubricating mechanical parts with silicone: Professional servicing uses specialised silicone lubricants on stiff mechanisms to prevent jammed hardware and broken locks on double-glazed windows.

  • Clearing track misalignments: Deep-cleaning grime from structural channels prevents frame warping, ensuring heavy double-glazed doors slide smoothly without damaging internal components.

  • Preserving perimeter rubber seals: Avoiding harsh chemical solvents during professional maintenance protects delicate weather seals, significantly reducing draughts and moisture ingress.

  • Identifying and replacing damaged components: Catching internal condensation or structural glass fractures early allows for targeted double-glazing window repair before total frame failure.

By combining these best practices with a preventative glazing maintenance contract, we deliver repair solutions that extend the lifespan of your uPVC windows and doors. Explore our local case studies and discover how routine servicing solves common structural issues.

Frequently Asked Questions

Find answers to common questions about our glazing maintenance services for properties across Edinburgh.

The main differences come down to:

  • Frame materials

  • Structural wind loads

  • Installation complexity 

Residential double glazing repairs in Edinburgh typically handle thinner glass panes, fixing minor hardware alignment adjustments, or fitting new hinges to domestic uPVC units. In contrast, commercial glazing maintenance centres on heavy-duty aluminium frameworks engineered to support thicker tempered or laminated safety glass. 

Because commercial installations withstand intense structural forces, replacing a broken panel requires deep technical insight. Ultimately, while home fixes are straightforward, a commercial replacement involves a larger operational footprint. This often requires heavy-lift machinery and specialised installers to safely remove and replace storefronts or high-level panels.

Your first callout is fully covered when you join our Edinburgh window repair maintenance plan, saving you money — at least £140. 

How it works:

During the visit, our experienced installers will perform immediate toolbox repairs on-site whenever possible and at no extra charge

If your windows require specialised components:

  1. We price the materials transparently after the inspection. 

  2. Our team will then order the required hardware.

  3. We return to fit the replacement parts at a later date.

No, grants aren’t strictly required. However, if you decide to replace old, ineffective fixtures, funding options are available through specific energy-efficiency schemes. 

Government-backed programs specifically target complete thermal upgrades instead of minor maintenance or aesthetic adjustments. 

In Scotland, funding platforms such as the Home Energy Scotland scheme offer financial aid to lower monthly utility bills and emissions. You could also qualify for interest-free loans or support to replace existing residential glazing or glass panels that are severely damaged or broken.

These schemes help qualifying properties transition to modern, energy-efficient systems. Our local team can inspect your current units to confirm whether minor servicing will work or if installing high-performance double-glazed units is your best option.

Ready for a trusted uPVC and aluminium window repair services in Edinburgh? Book a £150 one-off call-out today for immediate on-site toolbox fixes, with any complex glazing components quoted after our visit.

Reliable Door & Window Repairs in Edinburgh: The Mark Smith Promise

We guarantee you’ll receive the highest industry standards every time you choose to work with Mark Smith Glazing. Expect great service from survey through installation, ensuring you receive quality windows and doors that last.

Contact Mark Smith Glazing today for expert window repairs in Edinburgh.

Free quote

Free Quotes & Friendly Advice

Reliable

Flexible, Reliable & Safety Aware Service

Friendly

A Friendly & Considerate Approach

Mark Smith Glazing – Terms of Sale

1. Introduction
These Terms of Sale govern the sale of products and services by Mark Smith Glazing (“we,” “us,” “our”) to you, our customer (“you,” “your”). By ordering any product or service from us, you agree to be bound by these terms and conditions.
 
2. Products and Services
We offer a range of glazing products and services, including but not limited to, windows, doors, conservatories, and glass repair services. All products and services are subject to availability and may be withdrawn at any time.
 
3. Pricing and Payment
Prices for our products and services are stated on our quotations and are exclusive of VAT, which will be charged at the current rate where applicable. We reserve the right to adjust prices without notice due to market conditions or errors in advertising. Payment is due upon completion of the installation or service, unless otherwise agreed in writing.
 
4. Quotations and Orders
Quotations are valid for 30 days from the date issued. Acceptance of a quotation must be in writing. An order is not binding on us until we have accepted it in writing. We reserve the right to refuse any order.
 
5. Delivery and Installation
We will agree upon delivery and installation dates with you, which are estimates and subject to change. We are not liable for any delays. You must ensure that the installation site is accessible and ready for the work to be carried out, failing which we may charge additional costs.
 
6. Risk and Title
The risk in the products shall pass to you upon delivery. However, title in the products shall not pass to you until we have received payment in full for the products and any other products or services that we have supplied to you.
 
7. Cancellation and Returns
You may cancel your order by giving us written notice within 14 days of placing your order, subject to a cancellation fee if work has already commenced or special-order materials have been purchased. Returns are only accepted for faulty goods which will be replaced or repaired as per our discretion.
 
8. Warranty
We provide a warranty for our products and services, the terms of which will be provided to you at the time of sale. This warranty does not affect your statutory rights.
 
9. Liability
We shall not be liable for any indirect or consequential losses, damages, costs, or expenses incurred by you. Our total liability in connection with these Terms of Sale shall not exceed the price paid for the products and services.
 
10. Force Majeure
We shall not be liable for any failure to perform our obligations where such failure is as a result of Acts of God (including fire, flood, earthquake, storm, hurricane, or other natural disasters), war, invasion, act of foreign enemies, hostilities (regardless of whether war is declared), civil war, rebellion, revolution, insurrection, military or usurped power, or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labor dispute, strike, lockout, or interruption or failure of electricity or telephone service.
 
11. Governing Law and Jurisdiction
These Terms of Sale and any disputes or claims arising out of or in connection with them are governed by and construed in accordance with the laws of [Jurisdiction]. The parties irrevocably agree that the courts of [Jurisdiction] have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms of Sale.
 
12. Amendments
We reserve the right to amend these Terms of Sale from time to time. The latest version of these terms will be available on our website or upon request.
 
13. FuturePay Subscription Service
Our subscription is a rolling monthly subscription that can be cancelled by either contacting the clients bank or alternatively you can call in to the office to cancel or email the office. The payments are taken monthly on your requested date or a date stipulated by Mark Smith Glazing. The Term will be indefinite. The currency accepted is GBP.
 
14. Contacting Us
If you have any questions about these Terms of Sale, please contact us at:
 
Mark Smith Glazing
0131 669 9898
258 Portobello High Street 
Edinburgh  
EH15 2AT
 
 
These Terms of Sale are effective as of 01.05.2023